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Accessibility

Accessibility Statement

The company Costa Blanca Family Consulting is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector, or developments financed from Europe.

This accessibility statement applies to the website https://www.costablancafamilyconsulting.com/ , excluding embedded content from other domains.

Compliance status

This website is partially compliant with RD 1112/2018 due to exceptions and non-conformities as indicated in the following point.

Inaccessible content

The content collected below is not accessible for the following reasons:

  • Non-compliance with RD 1112/2018

There may be some contrast aspects that do not meet the minimum requirement of 3:1 with respect to the adjacent colors of the background in the specific section of the website. [9.1.4.11 Non-text contrast]

Some non-text elements may not be correctly labeled [2.5.3 Label in Name] and [4.1.2 Name, Role, Value]

Search functionality may automatically initiate without user action [3.2.2 On Input]

Some texts in another language may not be correctly labeled [3.1.2 Language of Parts]

There may be occasional code editing errors on some web pages [4.1.1 Parsing]

  • Disproportionate loading

Not applicable.

  • Content falls outside the scope of applicable legislation

There may be office files in PDF or other formats published before July 23, 2024, that do not fully meet all accessibility requirements, although efforts have been made to ensure that the majority of them do comply.

Preparation of the next accessibility statement

This statement was prepared on July 23, 2024.

The method used to prepare the statement was a self-assessment carried out by the organization itself.

The Accessibility Statement has been reviewed and updated in July 23, 2024.

Observations and contact information

  • You can communicate accessibility requirements (Article 10.2.a of RD 1112/2018) through:

    • Informing about any possible non-compliance by this website
    • Reporting other difficulties in accessing content
    • Submitting any other queries or suggestions for improvement related to website accessibility.

    Through the contact form on this website or by calling the phone number (+34) 664354924.

    You can submit:

    • A complaint regarding compliance with the requirements of RD 1112/2018 or
    • A Request for Accessible Information related to:

    Contents that are excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4
    Contents that are exempt from meeting accessibility requirements due to a disproportionate burden.

    In the Request for Accessible Information, it must be clearly specified, with all clarity, the facts, reasons, and request that demonstrate it is a reasonable and legitimate request.

    Complaints and claims about accessible information can be made through the contact form, sending an email to teisininkai.man@gmail.com or by calling the phone number +34 711 026 405 from 9:00 to 17:00 h Monday to Friday.

Application procedure

If, after submitting a request for accessible information or complaint, it has been rejected, if there is disagreement with the decision made, or if the response does not meet the requirements outlined in Article 12.5, the interested party may initiate a claim. A claim can also be initiated if the deadline of twenty business days has passed without receiving a response.

The claim can be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through the other options specified in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations. Claims will be received and processed by the Subdirectorate General for Inspection of Services of the Ministry.

Optional content

This portal is designed to allow users to change the text size and color, as well as the background of the page, using the standard configuration options of web browsers.

If you want to change the font size of text in the major graphical browsers, use the following menus:

Internet Explorer, Mozilla, and Firefox: View > Text Size Opera: View > Zoom Safari: View > Make Text Bigger Chrome: Control the current page > Text Size

To modify the size of everything on the page: Ctrl + + to increase Ctrl + – to decrease Ctrl + 0 restores the original text size

If you want to override the stylesheet or modify the text color, you can refer to the WAI’s page on ‘How to Change Text Size or Colors,’ which can be read in Spanish at ¿Cómo cambiar el tamaño del texto o colores?

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